Your data is secure — always

Jayanayan Privacy Policy — Our Commitment to Data Protection

Jayanayan believes your personal information belongs to you. This policy explains in detail what information is collected, why it is collected, how it is kept secure, and what rights you have.

Effective Date: 1 January 2026  |  Version: v2.4
Table of Contents
1. What Information We Collect
2. How We Use Your Information
3. Who We Share Your Information With
4. Data Security Measures
5. Cookies & Tracking
6. Data Retention Period
7. Your Rights
8. Third-Party Services
9. Children's Privacy
10. Contact Us
Your Data Is Never Sold
Never sold to third parties
256-Bit Encryption
Bank-Grade Data Security
Minimal Data Collection
Only necessary data is collected
Your Controls
View or Delete Your Data at Any Time

How we protect your privacy

The core pillars of your data protection at jayanayan

Encrypted Data Storage
All your personal information is stored with AES-256 encryption. Only authorized system processes can access what is held in the database — it cannot be read directly by any person.
Never sold to third parties
jayanayan never sells or rents your personal information to advertisers, data brokers, or any other third party. This is a non-negotiable policy.
SSL Transfer Protection
All data transmitted between the website or app and our servers is encrypted using TLS 1.3. Even if intercepted in transit, it remains completely unreadable.
Access Controls
Staff access to your data is strictly controlled. Only authorized individuals with a specific need can view particular data — and all access is recorded in logs.
Regular security audits
Independent cybersecurity experts conduct audits at least twice a year. Any vulnerabilities identified are addressed immediately.
Spam-free communication
Your email or mobile number is used only for transaction and account-related notifications. You can unsubscribe from marketing messages at any time.
1
What Information We Collect

Jayanayan only collects information that is strictly necessary to operate its services. No excessive or unnecessary data is requested.

1.1 Information Collected at Registration

Full name Mobile Number Date of Birth Email (Optional) Country Password (Hashed)

1.2 Information Collected During KYC Verification

For identity verification (KYC) prior to large withdrawals, the following additional information is required:

National ID (NID) Passport (optional) Selfie Photo Mobile Banking Information

1.3 Automatically Collected Information

When you use jayanayan, certain technical information is collected automatically:

IP address Device type Browser information Login time Game Session Data Approximate Location
Password Protection
No one at jayanayan can ever see your password. It is stored as a one-way hash using the bcrypt algorithm — making it impossible to decrypt. Our support team will never ask you for your password.
2
How Your Information Is Used

Jayanayan uses the information it collects solely for specified purposes — never beyond that.

  • Account creation and management — login verification, profile updates
  • Payment Processing — Confirming Deposits & Withdrawals
  • Support Services — helping you resolve any issues
  • Security Verification — Fraud & Scam Detection
  • Legal obligations — meeting licensing authority requirements
  • Platform improvement — aggregate (non-identifiable) usage analysis
  • Responsible Gaming — detecting unusual play patterns and providing support
  • Your information is not used for advertising purposes
  • No marketing messages are sent without your consent
  • Not used for third-party profiling or tracking
3
Who Your Information Is Shared With

Jayanayan does not sell your information or share it without your permission. However, limited information may be shared in specific situations necessary to operate the service:

3.1 Payment Providers

Only the payment information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, Rocket, and similar providers. These providers operate under their own privacy policies.

3.2 Game Providers

Game providers such as Evolution, Pragmatic Play, and JILI may access limited session data for technical reasons. Personally identifiable information (such as your name or mobile number) is never shared with them.

3.3 Legal Obligations

Jayanayan may be required to disclose data in response to a court order, a licensing authority's request, or a legal investigation. In such cases, users will be notified in advance wherever reasonably possible.

Contractual Safeguards
jayanayan enters into Data Processing Agreements (DPA) with all third parties with whom data is shared, legally binding them to maintain the confidentiality of your information.
4
Technical measures for data security

Jayanayan protects your data across multiple layers, each operating independently and together forming a robust line of defense.

Network Layer
DDoS protection, firewall, and intrusion detection systems are in place. Abnormal traffic is blocked automatically.
Database layer
All sensitive data is stored with AES-256 encryption. Database servers are not directly accessible from the internet.
Application layer
Secure coding practices following OWASP guidelines. Protection against SQL injection, XSS, and CSRF attacks.
Staff Access Controls
Minimum necessary access policy. Every access is recorded in logs, regularly reviewed, and all staff are required to complete mandatory security training.
Backup and recovery
Daily encrypted backups stored on geographically separate servers. The risk of data loss is close to zero.
5
Cookie & Tracking Policy

Jayanayan uses cookies to improve its services. Cookies are small files stored in your browser that personalize your experience. We use three types of cookies:

You can manage cookies through your browser settings. However, disabling essential cookies will prevent login and some services from working. jayanayan does not use any cross-site tracking or fingerprinting technologies.

6
How Long Your Data Is Retained

Jayanayan does not retain data longer than necessary. Once the purpose for which it was collected has been fulfilled, the data is deleted or anonymized within the defined retention period.

  • Active Account Information: Retained for as long as the account remains active
  • Transaction Records: Up to 5 years due to legal obligations
  • KYC documents: Deleted 5 years after verification is complete
  • Login log: Retained for 90 days for security purposes
  • Support Conversations: 1 year after issue resolution
  • After Account Closure: Most data, excluding transaction records, is deleted within 30 days
Data minimization
Data retained to meet legal obligations is subsequently anonymized — meaning it can no longer be linked back to you. This is part of jayanayan's data minimization policy.
7
Your Rights

You have several important rights regarding your information at jayanayan. Contact support to exercise any of these rights.

Right to Access Your Information
You may request a copy of all information jayanayan holds about you. A response will be provided within 30 days.
Right to Correct Your Information
You can request corrections to any inaccurate or outdated information. Some details can be updated directly from your profile.
Right to deletion
You can request deletion of your data where there is no legal obligation to retain it. This process begins when your account is closed.
Right to Data Portability
You may request an export of your data in a machine-readable format (JSON or CSV).
Right to Object to Processing
You can object to the processing of your data for specific purposes. You may opt out of marketing communications at any time.
Right to Restrict Processing
You may request that the processing of your data be temporarily restricted while a dispute or inquiry is ongoing.
8
Third-Party Services & Links

Jayanayan uses various third-party technologies and services, each of which operates under its own privacy policy.

8.1 Game Providers

When you play games from Evolution Gaming, Pragmatic Play, Spribe, JILI, or PG Soft, limited session data is transmitted to those companies' servers. These providers hold international gaming licenses and comply with strict data protection standards.

8.2 Payment Gateway

When you transact through bKash, Nagad, Rocket, or similar services, their own privacy policies apply. jayanayan only shares with them the information strictly needed to complete the transaction.

8.3 Cloud Infrastructure

Jayanayan's servers are hosted on an ISO 27001-certified cloud provider. All data centers maintain the highest security standards.

About external links
jayanayan is not responsible for the privacy practices of any external websites linked from its platform. We recommend reading their privacy policies before visiting those sites.
9
Children's privacy protection

Jayanayan is strictly an 18+ service. jayanayan does not knowingly collect data from anyone under the age of 18. If we become aware that a minor has created an account:

  • That account will be immediately closed
  • All collected data will be permanently deleted
  • Any transactions that have taken place will be reviewed
  • Required information will be provided upon contact by a guardian

If you suspect a minor is using jayanayan, please notify us immediately at support@jayanayan.best.

10
Privacy contact

For questions about this Privacy Policy, data requests, or any concerns, please contact us through the following:

Data Protection Email: privacy@jayanayan.best
General Support: support@jayanayan.best
Live Chat: Chat button on the app or website
Response Time: Up to 30 days (for data requests)
Policy updates
This Privacy Policy was last updated on 1 January 2026. For significant changes, you will be notified at least 7 days in advance via app notification or email.

How Seriously jayanayan Takes the Protection of Your Data

Sharing personal information online — the thought alone can feel risky, and understandably so. When registering on a platform that involves gaming or financial transactions, many people hesitate and wonder: where is my name, mobile number, or ID photo actually going? jayanayan takes that question seriously.

Frankly, jayanayan's business runs on your trust. The moment you feel your data isn't safe, jayanayan ceases to exist. That reality is why data protection is our top priority — ahead of marketing convenience, ahead of business profit.

A special note relevant to the Bangladesh context: mobile banking details are extremely sensitive here — a bKash or Nagad number is not just a phone number; it is tied to a person's financial identity. jayanayan uses this information solely to process your own transactions — for no other purpose.

Many users also have concerns about NID scans or selfies submitted for KYC verification. At jayanayan, these documents are kept in a separate encrypted storage — completely apart from gaming data. They are permanently deleted five years after verification is complete. Early deletion can also be arranged upon request, though this would require re-verification in the future.

Data security is not a one-time effort. jayanayan conducts annual penetration tests carried out by external cybersecurity specialists, identifying vulnerabilities and resolving them promptly. This ongoing commitment ensures that your information remains just as secure tomorrow as it is today.

General Inquiries

Frequently Asked Questions About Privacy & Account Security

KYC or identity verification is typically required before large withdrawals or during security checks. Required documents: (1) clear photos of both the front and back of your National ID (NID), or a photo of the main page of your passport, (2) a selfie clearly showing your face, (3) a screenshot or confirmation of the mobile banking number registered in your name. To submit documents, go to Profile → Verification in the app, or send them via support chat. Verification is usually completed within 24–48 hours. All submitted documents are stored in encrypted storage and permanently deleted after five years.

To close your account, contact us via support chat or at support@jayanayan.best. You will have the opportunity to withdraw any remaining balance before closure. After your account is closed: profile information, game history, and KYC documents are deleted within 30 days. Transaction records, however, are retained securely for up to 5 years due to legal obligations — these records are anonymized so they cannot be directly linked back to you. Once closed, a new account cannot be opened using the same details, so please be certain before submitting your request.

Play in a safe environment at Jayanayan

Your data is protected, your payments are secure, and the experience is in Bangla. Register now — completely free.

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